Job Introduction
The Estates Team forms part of the Notting Hill Genesis Housing Directorate. We manage the cleaning and grounds contracts for the business, and work closely with staff and residents to ensure our estates and communities are well managed.
We have a vacancy for an Estates Officer based at Sussex Place and are looking for exceptional people to join our Estate Services team. You will provide a high quality, responsive estate management service to our residents by ensuring communal areas are safe and attractive.
Main Responsibility
We are looking for a candidate who can deliver safe environments for residents by checking communal areas at our sites across London for safety and undertaking minor works or repairs to minimise potential risks.
You will support the housing teams to achieve Fire Risk Assessment targets by carrying out both scheduled and emergency clearances of items from communal hallways, including transporting goods to store and arranging safe storage. You will also support the teams to keep our communal areas safe and free from identified health and safety risks, and inspecting our schemes to ensure our cleaning and grounds standards are met.
People are at the heart of this job. You'll need to be a good communicator as you will work with a wide range of people including Housing Officers, Residents, Contractors and the local police. We are looking for someone who enjoys helping others and making sure they love where they live. You'll also demonstrate the attention to detail to follow our procedures and ensure you deal with any issues in a timely manner.
As this role requires the use of an NHG vehicle, you need to have a valid UK driving licence.
The Ideal Candidate
The successful candidate will ideally have worked in a facilities or estate management environment but this is not essential. You will have the ability to undertake manual handling activities and the knowledge and understanding of Health and Safety legislation to ensure that all our customers live in a safe and happy environment, you’ll also have the drive and attention to detail to get the job done well first time round … every time.
This is a demanding role and requires someone that has a friendly approachable manner and a “can do” attitude. You must have the ability to build good relations with residents and contractors to ensure highest standards are achieved quickly and with minimum fuss.
Benefits
In return we offer:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
- Interest free loans: season ticket loan, tenancy deposit loan and training loan
- Cycle to work scheme
How to apply
- Applications close at 23:59 on 14 September 2022 and interviews will be week commencing 19 September 2022.
Please apply for this role with us online. If you are not able to apply online, please contact our HR team via jobs@nhg.org.uk to discuss your requirements.
About the Company
Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future.
Our people
We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.
Our pledges
We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on Black, Asian and minority ethnic (BAME) diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.
We have under-representation of BAME colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage BAME candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.
We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.
