Job Introduction
What you’ll do
Reporting to the Estate Operations Manager, you will be responsible for leading a multi disciplined customer facing team. You will work consistently to meet and exceed targets and key performance indicators for the delivery of excellent customer service linked to caretaking and fire safety.
How you’ll do it
- By managing, motivating and monitoring a multi disciplined team in order to ensure NHG caretaking and fire safety standards are met.
- You will develop best practices within the estate within NHG acting as a point of knowledge for other areas on compliance, best practice, health and safety and innovation.
- Keep our residents and properties safe through the effective management of the team ensuring compliance with fire action notices.
- You will drive value for money through constant review of our works, detailed performance management and embracing new ways of working by linking into the wider sector.
- Through harnessing a detailed knowledge of the needs and delivery requirements of NHG sites.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential:
Level 4 qualification in social housing or a willingness to work towards achieving the qualification.
Knowledge of the relevant legislative framework for cleaning and fire safety and proven ability to manage risk and understand the impact for the wider business, ensuring that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organisation
Detailed knowledge of health and safety requirements linked to the delivery of cleaning and manual services.
Demonstrable front line management experience.
Demonstrable experience in the cleaning sector.
Hybrid arrangements – this role is site based five days a week.
This role is subject to a basic criminal record check (CRB) issued by the disclosure and barring service (DBS)
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 14th December
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
