Job Introduction
What you’ll do
As a Commercial Heat Network Engineer, you'll play a key role in ensuring our heat networks operate efficiently, safely and in line with regulatory requirements. Working within the Compliance and Energy Team, you'll support the effective operation, maintenance and performance of our communal and district heating systems across our portfolio.
The Commercial Heat Network Engineer will work closely with internal teams, contractors, consultants and managing agents to optimise heat network performance, improve customer outcomes and support compliance with industry standards and emerging regulations, including Heat Network Technical Assurance Scheme (HNTAS) requirements.
This is an excellent opportunity for someone with substantial experience in heat networks, building services engineering, district heating, energy centres and commercial heating systems who enjoys combining technical expertise with stakeholder management and contract oversight. The Commercial Heat Network Engineer will act as NHG's eyes and ears on site, helping us deliver safe, efficient and reliable heating services to our residents
How you’ll do it
- Support the contract management of installation, maintenance and operation of heat network equipment, including Boilers, Chillers, Fan coil units, HIU’s, Valves Meters, water boosters PAYG devices & metering systems
- Audit maintenance, servicing, commissioning and repair works across commercial heating systems, ensuring compliance with legislation, contractual requirements and industry best practice.
- Monitor heat network performance through data analysis, energy balancing, KPI reporting, remote BMS monitoring and contractor performance reviews.
- Work closely with consultants, contractors and operational stakeholders to identify underperforming systems, resolve issues and improve network efficiency.
- Support organisational readiness for HNTAS and other regulatory requirements, ensuring accurate reporting, compliance monitoring and audit activities
- Attend sites and stakeholder meetings, support outage management, contribute to plant replacement strategies and provide technical advice across the business.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential:
- Significant experience within the heating, energy or building services sector, with strong exposure to communal heating systems, heat networks or district heating schemes
- Experience of building services engineering within district and community heating systems or large-scale plant rooms and energy centres
- CIBSE CP1 qualified or willing to work towards
- Previous experience in a service and maintenance environment
- Ability to interpret and utilise heat meter data and produce reports that translate technical information into meaningful insights
- Strong contractor management, stakeholder engagement and communication skills
- Strong IT skills, including Microsoft Excel, PowerPoint and accurate data management.
- Full UK driving licence
Desirable:
- Valid Commercial and Domestic Gas qualifications including COCN1, CIGA1, ICPN1, TPCP1/1A, CCN1, CENWAT, CKR1 and HTR1 (with a minimum of six months remaining before renewal)
- Experience and knowledge of heating control systems is also preferred. (Trend and equivalent)
As part of the role, an electric van will be provided or associated costs covered, along with a fuel card for business use, supporting both your mobility and our commitment to sustainability.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 2 August 2026
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
