Job Introduction
What you’ll do
Reporting to Estate Services Manager, you will support with ensuring the day-to-day cleaning services are delivered to the best standard possible. You will make sure that services covering cleaning, window cleaning, bulk rubbish and pest control are completed within contractual timeframes and within budget supporting the NHG better places strategy.
How you’ll do it
You will do this by spending a large amount of time on our sites with our contractors and residents. You will set clear guidelines around what is expected making sure the quality of work provides value for our residents and makes the communal spaces as nice as possible. You will hold our contractors to account on their key performance indicators through collaborative and ad hoc inspections. You will seek innovative ways to drive value and quality by using your local knowledge as well as industry best practice in the cleaning as well as the housing sector. You will support our residents safe use of place spaces through assisting with raising repairs and inspecting the areas.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential:
- A passion for being outdoors with a good knowledge of cleaning and associated tasks
- Experience in contract management
- A drive to deliver excellent services for residents
Desirable:
- Experience or knowledge of play areas and play space maintenance
- Experience of knowledge of pest control management
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 23 April 2025.
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
