Job Introduction
What you’ll do
You will assist the heating and hot water team to deliver exceptional service and compliance. You will offer technical expertise to the NHG delivery officers and ensure we offer the best outcomes.
You will support the contract management of installation, maintenance, and effective operation of domestic heating equipment.
You will work closely with our consultants and contractors to deliver an exceptional service and build upon the reputation NHG has built within the industry.
How you’ll do it
You will assist in the contract management of our domestic heating contractors by offering technical advise and visits
You will carry out audits on:
- Works carried out on domestic heating systems.
- Commissioning.
- Domestic gas safety checks.
- Boiler services.
This role will be an integral component to ensure NHG meets its landlord responsibilities. You will attend all contract meetings, core groups and regular contract catch ups offering insight into your findings, tenant interactions and suggested improvements.
The ideal candidate
You will have at least 10 years experience of heating industry experience. You will bring knowledge, practicality and technical expertise to the domestic heating team and offer advise to our housing teams. You will be able to read and understand technical specification and ensure our contractors are delivering our requirements.
You will be able to articulate any issues or praise in a contract meeting environment. You will be able to ensure issues are followed up and tracked to completion while maintaining our high standards.
The ideal candidate must be willing to stay up to date with the latest techniques and technologies and be able to source other industry experts when required. Candidates must be agile, and able to react in a ever changing environment
. Essential:
- Be confident and experienced in using a laptop/ tablet including inputting and uploading data.
- Have valid Domestic Gas Qualifications - CCN1, CENWAT, CKR1, HTR1, (Minimum six months remaining prior to renewal of certification).
- Previous experience in a service and maintenance environment
- Full driving license
- Excellent verbal communication skills.
- Experience of writing reports and collecting all relevant data and presenting it in a way everyone can understand.
- Competent with Microsoft office, power point, excel.
Desirable:
- Relevant Auditor qualification (D32/A1) or equivalent would be a desirable addition.
- 18th edition
- Housing association or local authority experience
As part of the role, an electric van will be provided or associated costs covered, along with a fuel card for business use, supporting both your mobility and our commitment to sustainability.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is [2/8/25].
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
