Job Introduction
What you’ll do
As a Group Finance Manager for Income Optimisation, your role involves being the vital link between the Finance and Operational service charge teams.
You will be responsible for developing and implementing financial strategies that optimise income, ensure compliance with legislation and provide residents with fair and transparent charging. This role requires excellent business acumen and stakeholder management skills with the ability to develop a team to drive financial performance and efficiency
Your role is pivotal in nurturing a customer-centric culture within the Finance team and across the organisation. By ensuring that financial strategies are closely aligned with customer needs and business goals, you will play a key role in enhancing customer satisfaction and driving the organisation’s success.
How you’ll do it
- Own the management of all the financial aspects of service charges, ensuring accuracy, compliance and efficiency.
- Act as a strategic advisor to service charge teams, offering dedicated business partnering support and commercial challenge.
- Support the Head of Income Optimisation with regard to all Financial aspects of managing Service Charge, deputising for them when needed.
- Manage senior stakeholders from across Operations, communicating effectively across all levels, influencing financial and strategic decisions
- Lead financial planning and reporting for service charges, adhering to legal and audit requirements and ensuring timeliness and accuracy
- Build and maintain strong relationships with internal teams, particularly Operations, and relevant external partners to enhance service charge processes
- Develop and adapt reporting processes to meet the specific needs of service charge management, providing insightful financial analysis
- Maintain accurate data, managing large complex data sets on excel and in-house systems
- Manage and mentor a team of finance business partners fostering a culture of continuous learning and professional development.
Essential knowledge, experience and skills including qualifications and professional memberships
- Hold a CCAB recognised accounting qualification with supporting CPD.
- Extensive experience of business partnering with non-Finance colleagues, providing finance expertise and commercial challenge
- Proven track record of Leadership and developing high performing teams
- Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders
- Experience working within a high volume, fast paced service based industry
- Strategic thinking ability; capable of analysing complex data to develop solutions and make data driven decisions
- Experience influencing operational activities at both tactical and strategic levels across all areas of the business
- Proficiency in Excel; knowledge of D365 and Power BI preferred
- Knowledge of service charge activities and legislation, or relevant experience in Rents / Contract Management is preferred
- Uphold ethical principles including integrity, objectivity, professional competence, confidentiality, and professional behaviour
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 18/05/25.
Step 2: Successful candidates will be invited to a screening interview
Step 3: Successful candidates will be invited to interview which may include a technical assessment
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
