Job Introduction
NHG is committed to providing homes for lower-income households and reinvesting surpluses to tackle the housing crisis in London and the south-east. As the Group Performance and Insight Manager, you will be at the forefront of ensuring that NHG delivers on its purpose, making a real difference to people's lives.
Main Responsibility
As the manager of this business area, your key responsibility is to ensure excellent and relevant KPI reporting for operational business and high-quality performance reports to the Board and Executive. You will lead NHG's performance framework and KPI reporting to enable operational teams to focus on delivering great services while managing risks. In addition, you will manage the delivery of adhoc insight projects to identify opportunities, improvements, and risks.
This is an exciting opportunity to take ownership of NHG's performance management framework, ensuring the availability of high-quality performance information across the organisation, and meeting regulatory requirements. You will lead a team of three and work closely with Executive and Directors, reporting on KPIs and supporting understanding of NHG's achievements and risks.
Please note this is a fixed term contract lasting up to 12 months to cover maternity leave.
The Ideal Candidate
To excel in this role, you should have a strong understanding of housing performance metrics, excellent stakeholder management and coordination skills, and great team management skills. Attention to detail and the ability to write concise and accurate reports are essential. You will also be responsible for coordinating the Statistical Data Return across the business, and prior knowledge of this area would be desirable.
Please apply with your CV and supporting statement. Within your supporting statement, ensure you address the key requirements identified in the attached role profile.
Benefits
In return we offer:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
- Interest free loans: season ticket loan, tenancy deposit loan and training loan
- Cycle to work scheme
How to apply
- Applications close at 23:59 on Monday 29th May
- Interviews: Friday 9th June 2023 at BKH
Please apply for this role with us online. If you are not able to apply online, please contact our HR team via jobs@nhg.org.uk to discuss your requirements.
About the Company
Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future.
Our people
We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.
Our pledges
We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on Black, Asian and minority ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.
We have under-representation of Black, Asian and Minority Ethnic colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage Black, Asian and Minority Ethnic candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.
We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.
To find out more about Diversity and inclusion at NHG, please visit our website.
