Please Note: The application deadline for this job has now passed.
Job Introduction
What you’ll do
Notting Hill Genesis, one of London's biggest housing associations, is offering an exciting position of Head of Repair Contracts and Strategy to spearhead the direction and execution of the repairs supply chain, ensuring high-quality service delivery.
How you’ll do it
As the Head of Repair Contracts and Strategy, you will lead on the direction and delivery of our repairs supply chain to provide an outstanding repairs service that is aligned with the six customer priorities in our Customer Strategy.
Your key responsibilities will include:
- Overseeing property services frameworks and contractor performance management to optimise service quality
- Establishing a responsive service culture, ensuring that resident queries and concerns are promptly addressed
- Providing relevant senior level advice and guidance as required
- Building collaborative relationships with stakeholders, including Executive Board members, operational colleagues, contractors and local authorities
- Leading your team to support the implementation and delivery of new repairs and property services frameworks that support our Better Together strategy
- Designing and building the capability to deliver these services in line with their service level agreements, and to achieve the required business outcomes
The Ideal Candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Essential:
- Experience in developing and maintaining strategic partnerships with key stakeholders and potential business partners
- Proven experience of management within a repairs or planned investment environment
- A track record of success in a leadership role; meeting challenging objectives and delivering business performance that exceeds expectations and targets
- A degree or higher-level qualification/s in property or construction related discipline. Individuals working towards a qualification with the relevant experience are welcome to apply
Desirable:
- Member or Fellow of a professional body, such as RICS, CIOB or CIH
- Experience of complex supply chain procurement and repair supply chain implementation
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 18th March 2024
Step 2: Successful candidates will be selected for an interview
Step 3: Successful candidates will be asked to prepare a presentation to present to the interview panel - you will be told in advance what you need to prepare for
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
