Please Note: The application deadline for this job has now passed.
Job Introduction
What you’ll do
We are recruiting a Legal Services Manager to be part of the Notting Hill Genesis legal services and support team focusing on housing management-related matters. This role will play a key role in bringing NHG’s customer strategy, particularly our commitments that we fix problems well and fast and that we listen to residents and act in response.
Reporting to the Head of Support and Legal Services, you will lead and empower a team to effectively deliver first-class legal services improving business and customer outcomes whilst minimising risk and spending.
How you’ll do it
This is a pivotal role responsible for delivering legal services to operational colleagues consistently and effectively. You will lead a team to tackle legal referrals sensitively so that where possible residents can remain in their homes and live their lives well. To this end, you’ll have prior knowledge and experience to ensure your team are accountable and identify and mitigate business risk while remaining resident-centric. You will provide sound legal advice and present recommendations to the operational teams on the best possible options.
You will have experience of management and qualifications to be able to supervise members of the team who are not qualified. You will work collaboratively with operational teams to provide guidance, training, and advice. This will empower them to understand wider legal implications and make informed management decisions.
The Ideal Candidate
We are looking for candidates with a deep knowledge and understanding of legislation and process relating to housing management matters, including possession, injunction, disrepair, breach of tenancy claims including anti-social behaviour, fraud, and subletting, property disputes, leasehold management issues including breach of lease claims, tenancy succession, rent debt recovery, and service charge disputes. We believe that great service starts with great people, and are committed to recruiting and developing passionate, progressive, and enthusiastic individuals who can add value to our thriving organisation.
Essential:
- Substantial knowledge and experience in dealing with housing litigation matters including possession, injunction, disrepair, breach of tenancy claims including anti-social behaviour, fraud, and sub-letting, property disputes, leasehold management issues including breach of lease claims, tenancy succession, and rent debt recovery and service charge disputes.
- Hold a valid Practising Certificate (or equivalent) to enable the person in post to: (1) carry out Reserved Work as defined by the Solicitors Regulation Authority (2) be responsible for the supervision of members of the team who are not qualified to undertake Reserved Work.
- Substantial PQE working within a social housing legal department in private practice, a housing association, or local authority and managing own legal caseload of similar cases is required.
We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. Our optimal balance of three days a week in the office.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, and a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1 – Send your CV and a supporting statement answering the following question in no more than 1000 words. What, in your view, are the key challenges faced by an in-house legal department of a social housing provider?
Closing date is 27th March 2024 at 23:59
Step 2 – Successful candidates will be selected for an interview.
Step 3 – Successful candidates will be asked to present to the interview panel or submit a prescribed piece of work – you will be told in advance what you need to prepare for
Please review the attached role profile for more information.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
