Job Introduction
Welcome
Thank you for your interest in joining the People Directorate at Notting Hill Genesis.
This is an exciting time to join NHG. Our People function is evolving to become more confident, proactive and insight‑led, working closely with leaders to build capability, strengthen performance and support the delivery of great outcomes for residents.
Our HR Services function plays a vital role in creating a positive colleague experience by delivering efficient, accurate and customer‑focused services across the organisation. We ensure colleagues are supported effectively through key processes, including payroll, benefits and HR administration, helping to build confidence and trust in the Corporate and People Directorate.
The Payroll & Benefits Administrator plays an important role in this ambition. This is a great opportunity for someone who enjoys working with detail, delivering excellent service and supporting colleagues with clear, practical advice.
This is a part-time role (20 hours per week) with hybrid working.
What the role is all about
As a Payroll & Benefits Administrator, you’ll work closely with the HR Services team, Finance and other colleagues to deliver a proactive, accurate and customer-focused payroll and benefits service across NHG.
You’ll support the end‑to‑end payroll process, ensuring colleagues are paid correctly and on time, while maintaining accurate records and supporting compliance with statutory and internal requirements.
Alongside this, you’ll help administer NHG’s benefits and pension arrangements, providing clear guidance to colleagues and contributing to a smooth and reliable service.
How you’ll make a difference
You’ll support the delivery of a high‑quality payroll and benefits service by:
- Ensuring payroll processing isaccurate,timelyand compliant with statutory and organisational requirements
- Maintainingaccuratepension and benefits records and supporting monthly reporting
- Providing clear and professional advice to colleagues and managers on payroll matters
- Supporting responses to queries from internal and external stakeholders, including HMRC
- Helping tomaintaina consistent, reliable andcustomer‑focusedpayroll service
- Your contribution will be seen throughaccuratepayroll delivery, confidentcolleaguesand a service that colleagues can rely on.
How you’ll do it
You’ll work as part of a collaborative team to ensure payroll and benefits processes run smoothly and efficiently. This includes:
- Supporting the Payroll & Benefits Officer to deliver a consistent,customer‑focusedpayroll service
- Providing clear,timelyadvice to colleagues on payroll, tax,pensionsand benefits
- Supporting payroll processing across monthly cycles, ensuring deadlines are met
- Maintaining pension records, supporting contributionprocessesand producing reports
- Administering employee benefits and ensuring deductions and payments areaccurateand on time
- Supporting BACS transmissions andthird‑partypayments in line with payroll timetables
- Working with benefits suppliers and pension providers tomaintainaccuraterecords
- Responding to queries from HMRC and external bodies whererequired
- Maintainingaccuratesystems,recordsand documentation to support audit and compliance
- Contributing to process improvements and supporting wider HR projects where needed
You’ll also play a part in identifying opportunities to improve processes and enhance the colleague experience.
All about you
Essential
- Experience working in a busy payroll function with a good understanding of the payroll cycle
- Knowledge of payroll legislation and how it applies in practice
- Experience administering benefitsandpayroll deductionsusing HR systems (e.g.iTrent, OracleWorkday)
- Strong attention to detail, with good numerical ability and confidence in checking and reconciling data
- Good communicationskills, with the ability to explain payroll matters clearly to colleagues and managers
- Strong organisational skills and the ability to manage deadlines and priorities
- Good IT skills, including experience using Microsoft Office (particularly Excel)
- Commitment to delivering ahigh‑quality,customer‑focusedservice and supporting a positive colleague experience
- CIPP or equivalent payroll qualification is desirable but not essential.
What’s in it for you?
You’ll have the opportunity to play a key role in delivering a vital service that supports colleagues across NHG, helping ensure they are paid accurately and supported effectively. This is a part-time role working 20 hours per week on a hybrid basis.
Benefits include:
- Excellent annual leave and flexible working options (qualifying period may apply)
- Generous pension scheme
- Enhanced family leave (qualifying period may apply)
- Employee AssistanceProgramme
- Health cash plan
- Retail,leisureand lifestyle discounts
- Interest‑freeloans
- Cycle to work scheme
- Life assurance – 4x annual salary
All about us
Notting Hill Genesis is a not‑for‑profit organisation providing affordable homes for Londoners and is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline, employing around 1,800 colleagues.
For more information on what we do and what makes us different, please visit:
Find out more about careers at NHG
We welcome applications from everyone.
To find out more about our approach to equality, diversity and inclusion, please visit:
Learn about our diversity and inclusion approach
If you are interested, please send your application now! Closing date: 18 June 2026
