Job Introduction
Enjoy using your knowledge and skills to identify and resolve problems? Want a role where you are free to investigate and challenge?
We’re offering a great opportunity for a highly organised and motivated individual to join us on a fixed term basis (12 months) as a Policy and Projects Officer. This is a key role within our Home Ownership business reporting to our Policy and Projects Manager in which you will plan and deliver service improvement projects and research and maintain our policies and procedures.
You will need to develop and maintain a network of clients and stakeholders so we’ll expect you to be a good relationship builder and have excellent communication skills. You will need to be outcome orientated, a good problem solver and customer focused, while being a good motivator who can inspire positive performance in others. Resilience and being a starter-finisher are also a must.
Main Responsibility
Working independently or in support of the Policy and Projects Manager and with colleagues, stakeholders and external suppliers you will plan and deliver a diverse set of simultaneous projects for the Home Ownership department as well as research, maintain and publicise our policies and procedures. Amongst other things you will be responsible for project support across the department, reporting on programme management and the successful implementation of our resident self-serve channel shifting programme.
The Ideal Candidate
For this role you’ll have experience of project administration, be proficient with Microsoft Office including Excel and be able to pick up new systems and processes with ease. Given the responsibilities of the role you will also need to demonstrate good written English and mathematical abilities. Some experience of property management or similar is desirable but is not a requirement.
Benefits
In return we offer:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
- Interest free loans: season ticket loan, tenancy deposit loan and training loan
- Cycle to work scheme
- Life Assurance
You may also be eligible for our non-consolidated payment of £100 gross per month until March 2024 in recognition of current cost of living pressures. Terms & Conditions apply.
How to apply
- Applications close at 23:59 on 7 June 2023.
Please apply for this role with us online. If you are not able to apply online, please contact our HR team via jobs@nhg.org.uk to discuss your requirements.
About the Company
Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future.
Our people
We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.
Our pledges
We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on Black, Asian and minority ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.
We have under-representation of Black, Asian and Minority Ethnic colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage Black, Asian and Minority Ethnic candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.
We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.
To find out more about Diversity and inclusion at NHG, please visit our website.
