Job Introduction
Job Introduction
Are you looking for a fulfilling and rewarding career opportunity working for one of London’s biggest housing associations, Notting Hill Genesis? Can you provide a first-class service to enhance and improve the customer satisfaction of our residents?
We’re offering a fantastic opportunity to join us as a Rents Officer in our Rents Compliance & Operations team. As a Rents Officer you will compliantly set rents and calculate new rents during annual rent review periods throughout the year based on the Rent Standard. You will support our customers and operational colleagues and help us meet our six priorities as outlined in our customer strategy.
Role Responsibilities
The Rents Officer post is an important role where you will follow a clear and transparent rent setting and rent review process for our customers and deliver on our regulatory, statutory and locally agreed requirements as applicable. As a Rents Officer you will support your team and the operation business to ensure that accurate rent levels are provided, and rent accounts are created to ensure a smooth and compliant onboarding of new residents.
Committing to provide the best service to our internal and external customers is key to this role. You will be responsible for delivering to expectations, acting with integrity whilst having commercial awareness of the regulatory environment in which the team works.
We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
The Ideal Candidate
We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Essential: (Provide examples of below experience in your statement)
- Experience and knowledge of the affordable housing sector and the regulatory environment in which it operates including rent standard and applicable legislative principles.
- Analytical skills with proven experience of working with spreadsheets and complex data
- Proficient numerical skills with proven experience of working with large volumes of data, from multiple sources and testing for accuracy
- Ability to follow processes, multi-task and meet strict deadlines
Desirable:
- Excellent written and verbal communication and presentation skills; experience of preparing and delivering reports to Director level.
- Ability to use the Northgate housing system.
- Ability to utilise, interpret and report on monitoring tools to verify the accuracy compliance with legal and regulatory requirements.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 6 April 2025 .
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview on 22nd and 23rd April 2025
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
