Job Introduction
What you’ll do
As our Repairs Commercial Officer, you'll ensure that repairs to our 60,000+ homes across London are completed efficiently, effectively, and economically. Reporting to the Repairs Performance Lead, you'll work with the performance analytics team to oversee day-to-day repairs delivery.
Your role will focus on:
- Analysing and processing cost claims from our supply chain
- Ensuring contractual costing agreements are adhered to
- Maintaining effective spend control
- Guaranteeing value for money for our residents
How you’ll do it
You'll be responsible for:
- Overseeing the management of contracts with repair and maintenance service providers to create a best-in-class supply chain that puts residents at the heart of the service
- Continually monitor the quality and success of all contractors, using data, analysis, and insight to instigate appropriate improvements and recommendations
- Assist in procurement activities in identifying and evaluating potential supply chain providers through a competitive bidding process
- Assist with the monitoring of agreed performance indicators across contractors and consultants, and initiate improvements as required.
The Ideal Candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
The ideal candidate will have:
- Experience in contract management, and commercial cost models (inc Nat Fed Schedule of Rates, Open Book, etc) and associated project management in a similar role.
- Strong negotiation and procurement skills.
- Excellent communication and interpersonal skills
- Proficiency in contract regulations
- Experience in costing specifications, and technical diagnosis in a Social Housing repairs environment.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:
https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 6th August 2025.
Step 2: Successful candidates will be invited to interview and assessment week commencing 18th August 2025
This role is currently eligible for sponsorship under the Skilled Worker visa route (SOC Code 3549)
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
