Job Introduction
What you’ll do
Are you a strategic leader with a proven track record in mobilising large-scale repairs and maintenance contracts?
We're looking for an exceptional Commercial Project Director to lead the mobilisation of new contracts, implement a high-performing direct delivery workforce, and drive operational excellence across our property maintenance services. This is a pivotal 24-month opportunity to shape how we serve our residents.
This role offers a competitive salary with a performance-related bonus structure tied to successful delivery of key project milestones – including contract mobilisation, direct delivery implementation, and service performance improvements. If you thrive on delivering results, this is a unique opportunity to be rewarded for real impact.
You’ll be at the heart of our mission ensuring the seamless integration of a high-performing, directly employed workforce while building a robust, quality-assured supply chain. Your work will set the standard for service excellence, operational efficiency, and customer satisfaction across our homes.
How you’ll do it
You’ll be at the heart of our mission ensuring the seamless integration of a high-performing, directly employed workforce while building a robust, quality-assured supply chain. Your work will set the standard for service excellence, operational efficiency, and customer satisfaction across our homes.
Key responsibilities include:
- Leading the mobilisation of new R&M contracts from planning through full service go-live
- Designing and launching a direct labour model, including recruitment, onboarding, and systems setup
- Implementing performance frameworks and quality assurance across the supply chain
- Driving commercial efficiency, budget control, and contract compliance
- Reporting on progress against key deliverables and risk management
- Collaborating closely with senior stakeholders to align service delivery with strategic priorities
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
- Proven senior leadership experience in property maintenance, housing, or facilities management
- Strong commercial acumen and the ability to mobilise and transform service delivery models
- Experience managing both in-house teams and external contractors
- A track record of delivering complex projects on time and within budget
- Excellent communication, stakeholder management, and change leadership skills
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 6 July 2025.
Step 2: Successful candidates will be invited to assessment and interview on 17 July 2025 .
Please note this role is a 24 month fixed term contract.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
