Senior Stakeholder and Communications Adviser

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you have experience in communication? Do you have a passion to develop and deliver communication plans to support the work of our Building Safety team?

This is a great opportunity for someone who really wants to make a difference, leading on effective resident and stakeholder communications, while supporting the development of the customer engagement plans required as part of the Building Safety Case.  

With over 30 live projects ongoing, we’ll need someone great to engage residents and stakeholders on our building safety matters and co-ordinate the communication activities of the team, keeping residents and key stakeholders up to date and informed.   

Main Responsibility

You will have the opportunity to demonstate your ability to implement effective communication plans regarding our inspection and remediation programmes to ensure visibility of the progress of the Building Safety Team and bring back issues for the building safety team to resolve. With evolving legislation, you also make a positive difference working to ensure: 

  • The team are aware of all legislative and regulatory changes proposed.
  • The team are supported to deliver key messages about individual projects.
  • Communication between teams is effective to ensure we respond to queries and complaints in a timely way.
  • Planned meetings take place at regular intervals with residents and key stakeholders.
  • Key timeframes are communicated effectively.

The Ideal Candidate

We'll expect you to have practical experience of developing and implementing communications campaigns and the ability to explain complex messages in  an engaging way across a variety of channels.  Your excellent writing, editing and communication skills will be critical in supporting us to turn detailed information into compelling content, tailored for diverse audiences.  Alongside the relevant experience, we'll be looking for your passion, enthusiasm and drive to get things done.   



In return we offer:

  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Generous pension scheme 
  • Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
  • Health cash plan 
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
  • Interest free loans: season ticket loan, tenancy deposit loan and training loan 
  • Cycle to work scheme 

How to apply

  • Applications close at 23:59 on 14 July 2022.

Please apply for this role with us online. If you are not able to apply online, please contact Tom Bullock at Retinue Solutions to discuss your requirements.

About the Company

Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future.

Our people

We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.

Our pledges

We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level.  The pledge on Black, Asian and minority ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.

We have under-representation of Black, Asian and Minority Ethnic colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage Black, Asian and Minority Ethnic candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.

We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.

To find out more about Diversity and inclusion at NHG, please visit our website.

This website is using cookies to improve your browsing experience and to enable social media functionality. By clicking “Turn cookies on”, you agree to such purposes. Read more about cookies.


This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings bellow you consent to this. Read more about cookies.