Job Introduction
Our Sheltered and Supported housing delivers homes for thousands of people who face challenges in today’s housing climate. Our residents include older people, people with learning disabilities, physical disabilities and mental health needs as well as people who have experienced homelessness. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control.
We are now recruiting one Part-Time frontline Supported Housing Officer. Monday to Friday: 09:00hrs - 15:30hrs. This is a fixed term contract for up to 6 months ( with possible extension).
The role is based in Fulham SW6 and the successful candidate with manage 2 schemes in the SW6 area.
Please note that salary displayed is full time and will be pro-rate for part-time hours.
Main Responsibility
You will be the principle housing contact for your supported housing residents, whose needs will range from experiences of homelessness or domestic violence to cognitive impairments and age-related conditions such as reduced mobility and frailty. You will deliver housing management services specialised to the client group, considering at all times their needs and vulnerabilities and putting them at the heart of our service. You will ensure a safe, supportive environment by reporting repairs and managing the health, safety and cleanliness of the site. By developing superb relationships with customers and local stakeholders, you will be key to upholding NHG’s reputation and helping us achieve our aspirations.
Delivering a person-centred housing management service for supported & sheltered customers whilst supporting the Resident Promise and ensuring excellent service delivery.
The Ideal Candidate
Benefits
In return we offer:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counseling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
- Interest free loans: season ticket loan, tenancy deposit loan and training loan
- Cycle to work scheme
- Life Assurance x 4 annual salary
How to apply
- Applications close at 23:59 on Friday 26th January 2024
- Interview and assessment week commencing Monday 5 February 2024
Please apply for this role with us online. If you are not able to apply online, please contact our HR team via jobs@nhg.org.uk to discuss your requirements.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Enhanced check via Disclosure and Barring Service (DBS)
About the Company
Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 67,000 homes and employ around 1,500 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future. For more information on what we do and what makes us different please visit: https://www.nhg.org.uk/about-us/
Our people
We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.
Our pledges
We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.
We have under-representation of ethnically diverse colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage ethnically diverse candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.
We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation
To find out more about Diversity and inclusion at NHG, please visit our website.
