Job Introduction
What you’ll do
Are you ready for a new challenge? Interested in joining a fast-growing industry and supporting the UK's journey toward decarbonisation? If so, we’ve got an exciting opportunity for you!
We’re looking for a motivated and enthusiastic individual to join our Heat Network as a Team Coordinator. This is a unique chance to become part of an innovative, forward-thinking team delivering services in the expanding heat network sector—perfect for someone looking to try something new and make a real impact.
How you’ll do it
As the Team Coordinator, you’ll play a key role in supporting the Heat Network Team Team in delivering outstanding service to both internal and external stakeholders. You’ll provide essential administrative and project support, gaining hands-on experience in areas such as:
- Heat charges and tariffs
- Credit and prepayment billing
- Heat regulation
Decarbonising heat - Onboarding new heat networks into our operational portfolio
The ideal candidate
- Strong organisational skills to manage deadlines and keep operations running smoothly
- Excellent communication skills
- A collaborative mindset to thrive in a busy team environment
- Solid written and IT skills
Whether you're looking to build new skills or bring your existing expertise into a new sector, we encourage you to apply and grow with us.
Essential:
- Experience in managing projects and going research
- Excellent verbal and writing skills
- Effective IT skills including intermediate MS Office skills with a focus on Excel
- Ability to make meeting agendas, take minutes and produce summary reports
Desirable:
- Understanding of a Heat Networks
- Experience in dealing with customers
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 16/07/25.
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
