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Voids and Repairs Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

The Temporary Housing business procures and manages properties to meet the urgent housing needs of vulnerable Londoners. We are looking for a Voids and Repairs Officer to provide an effective voids management service within our fast-moving temporary housing department, based in Kings Cross. We’re a team motivated by the knowledge that we contribute directly to NHG’s mission to provide good quality homes for those who could not otherwise afford them.

Main Responsibility

Turning our properties around quickly when they’re vacated is central to our business, enabling us to let properties to customers in urgent need. Whether you’re drawing up schedules of work, effectively managing the day to day work of contractors, or ensuring works are completed according to specification, your tenacity and ability to manage processes will be vital in getting the job done right first time. 

The Ideal Candidate

Minimising operational expenditure is a focus for our business, so you’ll be experienced in monitoring a budget controlling spend. Able to work independently, your pro-active approach will mean you will be able to deliver against the tight deadlines for turn-around. This role is a challenge, and you’ll be critical for achieving a number of operational targets. As such, you will have experience in housing services as well as experience of managing contractor relationships, possessing an eye for detail and the ability to produce reports on performance and progress against targets. Above all you will have the drive and interpersonal skills to achieve targets related to void turnaround/loss and maintenance spend.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS).

Benefits 

In return we offer:

  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Generous pension scheme 
  • Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
  • Health cash plan 
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
  • Interest free loans: season ticket loan, tenancy deposit loan and training loan 
  • Cycle to work scheme 
  • Life Assurance x 4 annual salary

 

How to apply

  • Applications close at 23:59 on 27 March 2023.

Please apply for this role with us online. If you are not able to apply online, please contact our HR team via jobs@nhg.org.uk to discuss your requirements.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS).

About the Company

Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future.

Our people

We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.

Our pledges

We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level.  The pledge on Black, Asian and minority ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.

We have under-representation of Black, Asian and Minority Ethnic colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage Black, Asian and Minority Ethnic candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.

We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.

To find out more about Diversity and inclusion at NHG, please visit our website.

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