Job Introduction
We’re looking for someone to join our team as a Waking Night Worker to provide support at our Extra Care scheme in Freeman Court. If this is of interest, then we would love to hear from you.
NHG’s Care and Support department delivers homes for thousands of people who face challenges in today’s housing climate. Our residents include people who have learning disabilities, physical disabilities and mental health needs, as well as older people with care needs. We strive to ensure that, regardless of needs, our residents can lead their lives at home with dignity, safety and control.
Our Waking Night Worker will be responsible for health and safety and delivering out-of hours housing-related support by providing customers with a timely, appropriate, calm and professional service throughout the night, including assessing, supporting and caring in line with service requirements.
Main Responsibility
To do the job well, we have outlined the key behaviors we expect of you, including the knowledge, experience and skills you will need to do the job.
- Ensuring safety and wellbeing of our customers and security of our schemes at night, as well as assessing, supporting and caring for individuals’ needs where appropriate and in line with the service requirements.
- Ensure that you follow relevant health and safety policies and related procedures,
- Keeping up to date with changes and taking action to maintain personal health and safety and that of others.
- Commitment to modeling the NHG values at all times
- Commitment to the principles of equality, diversity, and inclusion, treating everyone with respect in a non-discriminatory manner
- Commitment to the belief that people can be supported to develop and achieve their goals
The Ideal Candidate
The successful applicant will have experience using MS Word, Excel and Outlook, along with good judgement, and strong interpersonal, communication and administration skills. Practical experience of dealing with, and resolving, health & safety concerns is desirable. No prior housing management experience is required for this post but experience of working in a customer facing role is a pre-requisite.
Benefits
In return we offer:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
- Interest free loans: season ticket loan, tenancy deposit loan and training loan
- Cycle to work scheme
- Life Assurance x 4 annual salary
How to apply
- Applications close at 23:59 on 14 November 2022.
Please apply for this role with us online. If you are not able to apply online, please contact our HR team via jobs@nhg.org.uk to discuss your requirements.
About the Company
Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 66,000 homes and employ around 2,000 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future.
Our people
We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.
Our pledges
We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on Black, Asian and minority ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.
We have under-representation of Black, Asian and Minority Ethnic colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage Black, Asian and Minority Ethnic candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.
We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.
To find out more about Diversity and inclusion at NHG, please visit our website.
