Job Introduction
What you’ll do
At Notting Hill Genesis, we’re committed to providing safe, high-quality homes where residents can thrive. As a Building Surveyor within our Disrepair Team, you’ll play a pivotal role in protecting our residents, reducing disrepair claims, and ensuring our homes are maintained to the highest possible standard.
You’ll take ownership of a varied caseload of disrepair matters, carrying out detailed property inspections, diagnosing building defects, preparing technical specifications and managing complex repair projects from inception through to completion.
Working closely with legal teams, contractors, operational colleagues and residents, you’ll ensure that works are delivered safely, efficiently and to the highest quality, helping us minimise future disrepair through proactive surveying and continuous improvement.
This is an excellent opportunity for an experienced surveyor who enjoys solving complex technical issues, delivering outstanding customer service and making a tangible difference to residents’ homes.
How you’ll do it
- Undertake detailed inspections of homes to investigate disrepair cases, identify building defects and determine appropriate remedial solutions.
- Produce comprehensive technical reports, specifications, schedules of work and cost estimates.
- Manage disrepair cases from initial inspection through to successful completion, ensuring residents remain informed throughout.
- Oversee contractors on site, ensuring repairs are completed safely, efficiently and to the required quality standards.
- Carry out post-inspections and quality assurance checks to ensure completed works meet NHG’s standards.
- Manage complex repair projects, balancing quality, cost and timescales whilst delivering excellent customer outcomes.
- Ensure all works comply with relevant legislation, including Health & Safety, CDM Regulations and statutory compliance requirements.
- Investigate technical issues and recommend long-term solutions that reduce recurring defects and future disrepair.
- Work collaboratively with Housing, Repairs, Asset Management and Legal colleagues to achieve the best outcomes for residents.
- Monitor contractor performance, ensuring value for money, excellent workmanship and continuous service improvement.
- Share technical knowledge and best practice across the wider Surveying team to improve organisational capability.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential:
- Appropriate Building Surveying qualification or equivalent professional experience.
- Experience managing residential disrepair, responsive repairs or major works within social housing or residential property.
- Strong knowledge of building construction, building pathology and defect diagnosis.
- Experience producing detailed technical reports, specifications and schedules of work.
- Experience managing contractors and delivering repair projects from inception to completion.
- Knowledge of contract administration, including JCT and/or NEC contracts.
- Understanding of relevant legislation including CDM Regulations, Health & Safety and building compliance.
- Strong customer focus with excellent communication and stakeholder management skills.
- Ability to prioritise a varied workload and manage multiple cases simultaneously.
- Good IT skills, including Microsoft Office.
Desirable:
- Membership of RICS or CIOB.
- Degree in Building Surveying or related discipline.
- Experience of expert witness reporting or supporting legal disrepair claims.
- DEA and/or Fire Risk Assessment qualification.
- Experience working within the housing association sector.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 14 August 2026.
Step 2: Successful candidates may be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
