Job Introduction
What you’ll do
As the Finance Business Partner – Service Charges, you will play a key role in supporting the financial management and strategy of our Service Charges function. Working closely with operational teams, you will ensure service charge processes are financially robust, transparent, and aligned with regulatory requirements.
You’ll provide financial insight and challenge to help deliver accurate, fair, and compliant service charges for residents. Your work will support strong financial control, effective decision-making, and continuous improvement across the Service Charges function.
Through effective business partnering, financial planning, and data-driven analysis, you will help ensure the organisation delivers high-quality services while maintaining transparency and value for money for residents.
How you’ll do it
- Drive financial management across the Service Charges function, ensuring processes are robust, accurate, and aligned with regulatory requirements.
- Manage and optimise financial aspects of service charges, ensuring compliance with audit and legal requirements and maintaining transparency for residents.
- Provide financial insight and support to operational teams, enabling informed decision-making and improved service delivery.
- Produce accurate and timely financial planning, reporting, and analysis for service charge activities and associated business areas.
- Develop financial models and analytical tools to support data-driven decisions and improved financial performance.
- Maintain and enhance reporting processes, ensuring they evolve to meet changing operational and regulatory requirements.
- Analyse and manage large and complex data sets across multiple systems, ensuring financial information is accurate and reliable.
- Work collaboratively with internal stakeholders across Finance and operational teams to ensure effective financial governance and service delivery.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential:
- Hold, or be actively working towards, a CCAB recognised accounting qualification.
- Experience of business partnering with non-finance colleagues, providing financial expertise and constructive challenge.
- Strong communication and interpersonal skills with the ability to engage effectively with a wide range of stakeholders.
- Demonstrated ability to analyse complex financial and operational data and produce clear, data-driven insights.
- Experience influencing operational activities at both tactical and strategic levels.
- Experience managing and analysing large and complex datasets across multiple systems.
- Evidence of building effective working relationships within finance teams and with internal stakeholders.
- Strong proficiency in Excel and Power BI; knowledge of Dynamics 365 (D365) is desirable.
- Awareness of service charge activities and related legislation would be advantageous.
- Commitment to professional and ethical standards, including integrity, objectivity, confidentiality, and professional behaviour.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 29 March 2026.
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
