Vacancies

Head of Estate Management

Main Responsibility

We’re offering an exciting position as head of estate management. Your role will focus on embedding a new managing agency-style business into the organisation. As part of our newly defined estate management function, you will join our innovative leadership team. You’ll drive, lead and manage culture change to improve standards (services, process, people and systems) across our places and estates and will spearhead placemaking principles across your management teams.

This is a great opportunity to make a positive impact to the lives of residents by delivering strategic neighbourhood management across a portfolio of 600 estates. 

We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. Our optimal balance of three days a week in the office or with customers ensures we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. Some roles lend themselves to flexible options more than others and we are open to discussing agile working opportunities during the hiring process.

The Ideal Candidate

We believe that great service starts with great people, and are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

You demonstrate strong leadership skills and can effectively communicate at all levels. You embed a passionate culture across all teams you work with and overcome boundaries with a positive perspective. You’re committed to delivering high standards and to promoting the continuous development of our places and estates.

Necessary experience and skills -

• Thorough understanding of and experience of working in the property management and placemaking sector
• Recent experience of managing a successful, target driven team
• Thorough understanding of the relevant legislation, statutory and regulatory requirements
• Experience of analysing processes and services in order to improve customer satisfaction and increase revenue
• Experience of using and analysing business intelligence systems/databases
• Good spoken and written English
• Effective IT skills

Desirable -

• MIRPM (if you do not hold this qualification, you will need to complete it within 12 months)

What’s in it for me?

• Excellent annual leave allowance and flexible working opportunities
• Generous pension scheme 
• Enhanced maternity, paternity and adoption pay
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
• Health cash plan 
• Staff discounts
• Interest free loans: season ticket loan, tenancy deposit loan and training loan 
• Cycle to work scheme
• Life assurance x4 annual salary

How to apply/selection process

Step 1 – Send your CV

Step 2 – Successful candidates will be selected for an interview

Step 3 – Successful candidates will be asked to present to the interview panel or submit a prescribed piece of work – you will be told in advance what you need to prepare for

Step 4 – Psychometric management test

Closing date: 27 August

Interview date: From 30th August

Please review the attached role profile for more information.

Please apply for this role with us online. If you are not able to apply online, please contact our HR team via jobs@nhg.org.uk to discuss your requirements.

About the Company

Notting Hill Genesis is now one of the largest housing associations in London and the south east. We own and manage more than 67,000 homes and employ around 1,500 staff. We provide homes across a range of tenures and are committed to continuing to deliver housing that is affordable to all. Our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them a home from which to build themselves and their families a secure future. For more information on what we do and what makes us different please visit: https://www.nhg.org.uk/about-us/

Our people

We value our people and both respect and celebrate their differences. We’re proud to say that our colleagues come from different backgrounds, with varied outlooks and are from all over the world. We encourage and are committed to diversity. We know that when people with varied experiences and unique points of view come together, it makes us a stronger organisation and more able to help the wide range of residents that we serve. We want all our colleagues to bring their full selves to work in a culture and environment based on respect and fairness, regardless of role, background or ability.

Our pledges

We are proud signatories of the G15 group’s diversity pledge to encourage more diversity in the boardroom and at senior level. The pledge on ethnic diversity commits NHG to reflect the ethnic diversity of the communities we work in at all levels and particularly at senior managerial, leadership and board levels.

We have under-representation of ethnically diverse colleagues at this level and are keen to fill this gap. We welcome applications from everyone. For this role, we especially encourage ethnically diverse candidates to join us and be part of an inclusive culture that celebrates diversity, equality of opportunity and provides a place for you to grow your career.

We are also a Stonewall Diversity Champion, a Disability Confident employer and have signed up to Harry’s Pledge. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation

To find out more about Diversity and inclusion at NHG, please visit our website.