Job Introduction
Our supported and temporary housing team really gets to the heart of social housing, providing homes to some of the most vulnerable and marginalised people in our communities.
Are you a detail-oriented professional with exceptional administrative skills? Join our business development team as a Housing Administration Assistant and play a crucial role in supporting our team's success.
Reporting to the Administrative Team Manager, you'll be responsible for delivering a highly customer-focused, effective, and efficient administration service. Your expertise will be key in streamlining workflow processes, maintaining data accuracy, and ensuring compliance across our operations.
Our business development team works alongside our resident-facing colleagues, employing a variety of specialist functions and utilising a broad range of skills. You’ll need to work well under pressure delivering a ‘can do’ and high-quality support service in an area where attention to detail is critical but knowing that you’ll be part of a friendly and supportive team.
Specific duties will include:
- Execute admin tasks with precision and attention to detail
- Collaborate with relevant teams to maintain data accuracy and ensure tasks are progressed
- Processing tenancy sign ups and ending tenancies on Northgate
- Producing weekly reports using Excel and internal systems
- Minute taking meetings, taking pride in ensuring the highest level of presentation for correspondence
- Collate and input all data accurately and in a timely manner
As the environment is extremely busy, we’ll be counting on you to collaborate with colleagues to deliver an excellent service. You’ll also need to have good written skills and be very organised in order to meet deadlines and ensure the work of the team runs smoothly.
Essential:
- Proven experience of successfully working in a customer focused business
- Ability to learn and apply new information technology and systems quickly
- Proficiency in processing paperwork and contributing to financial accuracy
- Ability to validate information, show attention to detail and contribute to data management processes
- Excellent verbal and written communication skills, with the ability to adapt to different audiences
- Good problem-solving skills, addressing issues promptly and effectively
- Experience of using Northgate and Locata systems
- Flexibility in meeting dynamic, changing and competing needs
- Proficiency in full MS Office suite
Once you join us, you’ll find plenty of opportunities to grow within our organisation, whether that be in operations or within the wider organisation. Nearly 70% of our colleagues are from a diverse background and we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme
- Life Assurance - 4 x annual salary
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 people.
For more information on what we do and what makes us different please visit:
https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 27th October 2024 at 23:59.
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview week commencing 11th November 2024 at our Kings Cross Office.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
This role is currently eligible for sponsorship under the Skilled Worker visa route
Disclaimers
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
