Job Introduction
What you’ll do
As a Legal Caseworker at Folio, your role is to provide specialist legal support across the commercial business. You are responsible for managing legal and possession processes, ensuring contractual obligations are met, and mitigating risks to maintain the company's reputation and compliance.
How you’ll make a difference:
- Legal Expertise: Offer legal advice and support to staff at all levels, handling cases involving disrepair, dilapidations, rent recovery, and former tenant debt.
- Case Management: Efficiently manage a varied caseload, ensuring an effective possession process and minimising business risks.
- Training: Provide legal training and guidance to Property Management Executives and managers on various tenancy-related issues and legal matters.
- Support: Provide administrative support across the commercial businesses, in relation to all legal cases and disposals.
How will you do it:
- Represent Folio in court proceedings, preparing legal documentation including notices, claims, and witness statements.
- Liaise with solicitors and barristers to secure cost-effective legal outcomes.
- Assess cases to determine appropriate legal action and explore alternative dispute resolution options.
- Provide legal advice and training to Property Management Executives and managers on tenancy and housing law.
- Maintain strong relationships with legal professionals, debt recovery agencies, and local authorities.
- Track and report on caseload performance against KPIs, ensuring effective debt recovery and risk mitigation.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential:
- Industry Experience: Extensive experience in legal environments dealing with property issues, including serving legal notices and representing organisations in court. Thorough understanding of the relevant legislation, statutory, and regulatory requirements related to the private rented sector
- Analytical and Detail-Oriented: Strong analytical skills to manage significant caseloads, with a focus on detail in legal documentation and proceedings.
- Proactive and Responsible: Capable of making informed decisions under pressure, prioritizing workload effectively, and taking ownership of outcomes.
- Communicative and Supportive: Excellent verbal and written communication skills, capable of explaining complex legal concepts clearly and providing supportive guidance to team members.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 3rd September.
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
