Job Introduction
What you’ll do
We’re looking for an experienced Senior Business Architect to lead the team driving forward our change agenda by turning NHG’s strategy and vision into a clear, customer-centred blueprint for how we operate. Working with leaders across the business, our Senior Business Architect will build and maintain the operating model, business capability model, value streams and design principles that guide where and how we invest in transformation. You’ll make sure our design solutions are viable, efficient and focused on better outcomes for residents, while leading and developing a team of Business Architects. This is a hybrid role, with two to three days a week in our main office, reporting to the Head of Strategic Planning and Transformation.
How you’ll do it
- Own and maintain NHG’s business capability model, defining capability taxonomies and levels to inform priorities aligned to our strategy
- Shape the Target Operating Model (TOM), linking strategy to end-to-end customer journeys, data, processes and enabling technology
- Lead value-stream mapping and options analysis across NHG, proposing pragmatic roadmaps that balance value, risk cost and time to benefit.
- Lead the design work on projects and programmes entering our transformation and change portfolio, from current-state analysis, through to the target operating model, and the change required.
- Define and steward business architecture principles and guardrails, running or contributing to design authorities, embedding NHG’s service design standards and maintaining the business architecture repository so our design knowledge stays discoverable and in-house
- Contribute to business cases and portfolio planning with capability-based impact assessments, benefits logic, success measures and dependencies
- Build, lead and coach a team of Business Architects, allocating the team against portfolio priorities and evolving methods, templates and playbooks
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
As our Senior Business Architect, you’ll bring:
Essential:
- Educated to degree level, with significant experience (8+ years) shaping and delivering organisational transformation and change in a large organisation
- Proven business architecture experience in an organisation of similar size and complexity, including capability modelling, value streams and operating model design, plus experience leading and developing a team of business architects
- Significant housing sector experience, with a strong understanding of social housing operations, regulatory requirements and sector-specific challenges
Desirable:
- Certification or equivalent training in business/enterprise architecture, e.g. Certified Business Architect (CBA), BCS Professional Certificate in Business Architecture, TOGAF or BIZBOK
- Experience with enterprise architecture repositories and modelling tools
- Familiarity with change and delivery frameworks
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and we employ around 1,800 employees.
For more information on what we do and what makes us different please visit: https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1:If you are interested, please send your application now! The closing date is Tuesday 27th October 2026.
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
